What are the shipping costs?
|Weight of Parcel||Courier Cost (flat rate)|
|<500g||Australian Air Express $6.95|
|>500g||Australian Air Express $9.90|
Do you offer free shipping?
Place an order of $50 or more within 3 weeks of your previous and it ships for free!
When will I receive my order?
Orders placed before 1pm EST (weekdays) will be shipped the same day for overnight delivery. Orders containing custom made items are shipped in full once the custom item is ready.
Locations outside capital cities and major regional centres may take an extra day. Very remote locations will take longer. Check if you are in the overnight delivery area.
Has my order been shipped yet?
A confirmation email will be sent to you advising when your order has been shipped and it’s tracking details.
Incorrect delivery address/returned parcels
If an incorrect delivery address is provided or a parcel is returned to us as undeliverable, an extra postage fee will apply to send it again.